Tessaro Custom requires a minimum deposit of 50% of the total transaction at the time of purchase. The remaining balance is due when the items are delivered or shipped to client. Client acknowledges that any custom garments are orders produced specifically for the client, and therefore all custom order sales are final. In the event of a fit or quality issue, your garments will be altered until satisfactory, and if necessary the product will be remade. There are no refunds on any custom or special order clothing. Alterations to garment(s) ordered must be completed within a 30 day period from the date the garments are delivered to client. After this 30 day period, the client is responsible for any and all alterations made to the garment. Remakes take 4-6 weeks, same as standard production. Customers have 24 hours from time of sale to cancel or change their orders. In stock, ready-to-wear, and non custom items such as neckwear, sportswear, shoes, belts...etc may be exchanged for other merchandise or returned for a full refund. The return must be made within 30 days of delivery date. Items must be returned unworn and in the same packaging as received.  

 

RETURN POLICY